Customer support is an important factor when selecting web hosting provider
June 15th, 2006Customer support is the single most important feature to look for in a web hosting provider. A quick and easy litmus test of the quality of a company’s customer service is the length of time it takes to pick up the phone (phone support is a must have - NEVER use a hosting provider that doesn’t make it easy for you to call them in an emergency), or to answer your email.
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